Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Before
After
Before
After
Before
AfterDamage Restoration Specials in Forest Hills, NY
We keep our offers simple because Forest Hills homeowners have enough to worry about when water’s spreading through a basement or mold’s showing up behind a bathroom vanity. Call us at (516) 687-6900 and we’ll pick up, day or night. These aren’t loss-leader gimmicks; they’re the same standards we apply to every job, just framed so you know exactly what you’re getting before we start.
Current Offers
Free Second Opinion on Any Competitor’s Written Estimate
Bring us any written restoration estimate from another company in Forest Hills or the surrounding Queens area and we’ll review it at no charge. Alicia Brennan started this company in 2011 after watching claims adjusters deny coverage because the original scope was padded or missing critical documentation, and this offer exists so you don’t get trapped by either problem. We’ll flag what’s necessary, what’s questionable, and what’s missing, with no obligation to hire us after.
Valid through December 31, 2026. Mention this offer when you call (516) 687-6900.
Written Price Before Work Starts - Always, No Exceptions
This isn’t a discount; it’s Haven Standard, Clause 1, and we treat it as an offer because most restoration companies in Forest Hills still won’t put a firm number on paper until they’re standing in your living room. You’ll get a detailed, itemized scope with labor, materials, and equipment spelled out, and that price doesn’t change once our crew is inside. We’ve done this on every one of the 12,000+ homes we’ve restored since 2011, and we’re not stopping now.
Valid through December 31, 2026. Mention this offer when you call (516) 687-6900.
Documented Photo Record Included on Every Visit - Never an Upsell
Other restoration companies in Forest Hills charge extra for photo documentation or skip it entirely, leaving you without proof for your insurance adjuster. We include it standard: dated, geotagged, uploaded to your file before we leave. These are the same photos that have helped our customers get claims paid that were initially denied, and they’re yours to keep whether we do the work or not.
Valid through December 31, 2026. Mention this offer when you call (516) 687-6900.
365-Day Done Right Promise - Signed Guarantee on Every Job
If we touch it and something’s not right, we make it right, and you get that in writing under The Haven Standard, not a verbal “yeah, we’ll take care of it.” This applies to water damage restoration, mold remediation, fire and smoke cleanup, reconstruction, and every other service we offer in Forest Hills. Most competitors offer 30 or 90 days; we chose a full year because moisture problems in pre-war Forest Hills buildings can take months to reveal themselves.
Valid through December 31, 2026. Mention this offer when you call (516) 687-6900.
Senior & Military Courtesy Rate
Forest Hills has a strong community of veterans and longtime residents who’ve stayed in their homes through decades of Queens weather. We extend a courtesy adjustment on labor rates for seniors 65+ and active-duty or retired military; just let us know when you call and we’ll apply it to your written estimate before you sign. No ID photocopies, no paperwork shuffle, just a straight reduction on the scope we both agree to.
Valid through December 31, 2026. Mention this offer when you call (516) 687-6900.
Same-Day Emergency Response - Live Person, No Voicemail Tree
Water doesn’t wait for business hours, and neither do we. A live person answers every call to (516) 687-6900, 24 hours a day, 7 days a week, and for active water damage emergencies in Forest Hills, we aim to have a crew on-site the same day you call. This isn’t a premium add-on; it’s how we’ve operated since 2011, because a former claims adjuster built this company knowing that every hour of delay turns a dryable structure into a tear-out.
Valid through December 31, 2026. Mention this offer when you call (516) 687-6900.
How to Redeem
Step 1: Call and mention the offer. When you reach us at (516) 687-6900, tell the live person which special you’re calling about. They’ll note it on your file before we schedule.
Step 2: Book your visit. We’ll set a time that works for you, confirm the address in Forest Hills, and start preparing your documentation packet. For emergencies, we dispatch immediately.
Step 3: Present at time of service. Your technician will verify the offer against your call record, apply it to your written scope under Haven Standard, Clause 1, and you’ll sign off on the final price before any work begins. No surprises, no scope creep, no “I forgot to mention that costs extra.”
BeforeAfterWhy We Don’t Run Flash Sales or Percentage-Off Promotions
We’ve been in Forest Hills long enough to know what happens when a restoration company advertises “40% off mold remediation” or “limited-time water damage special.” The scope gets inflated before the discount gets applied, or the discount applies to labor only while equipment rental mysteriously triples. Alicia Brennan saw this from the adjuster’s side for years before founding DryMark Restoration Forest Hills, and The Haven Standard was built specifically to end it.
Our offers are structural, not promotional. Free second opinions save you from bad estimates. Written prices before work starts protect you from bait-and-switch. Photo documentation gets your claim paid. The 365-Day Done Right Promise means we’re still accountable long after the check clears. These don’t expire because they’re not marketing tricks; they’re how we run every job, every day, in every Forest Hills home we enter.
That said, we do track which offers people mention, and it helps us understand what Forest Hills homeowners actually need when they’re stressed and searching. So if one of these speaks to your situation, mention it when you call. It won’t change your price, but it might change how fast we get you back to dry.
What You’ll Receive at Every Job
Whether you mention an offer or not, every DryMark Restoration Forest Hills customer gets the same documentation package:
- Written scope and price, itemized by line, signed by both parties before work begins (Haven Standard, Clause 1)
- Dated photo record of all affected areas, equipment placement, and post-drying verification
- Daily moisture logs with psychrometric data (temperature, relative humidity, vapor pressure differential) documented to IICRC, RIA, and IFA standards
- Signed 365-Day Done Right Promise warranty under The Haven Standard
- Direct adjuster coordination with photo documentation formatted for claims submission
We’ve restored 12,000+ homes since 2011, and every single one left with this packet. It’s why former customers in Forest Hills call us back when their neighbor needs help, and why adjusters who used to fight our invoices now process them straight through.
Frequently Asked Questions
Yes. The senior or military courtesy applies to any job where you also request a free second opinion or same-day emergency response. The 365-Day Done Right Promise and photo documentation are automatic on every job, so they don’t need to be combined; they’re already included. Call (516) 687-6900 and we’ll walk through which offers apply to your specific situation.
This is exactly why we offer the free second opinion. Bring us their written estimate or scope, or if work has already begun, their documentation so far. We’ll review it against IICRC standards and tell you what’s being handled correctly and what might leave you with unpaid claims or hidden moisture. There’s no charge and no pressure to switch; we’ve had Forest Hills homeowners use our review to negotiate better with their current contractor and stay put.
The free second opinion, written price guarantee, photo documentation, and 365-Day Done Right Promise all apply to reconstruction and cleanup work in Forest Hills. Same-day emergency response applies specifically to active water damage, fire damage, sewage backup, and biohazard situations where delay causes further damage. Reconstruction is scoped and scheduled, not dispatched for same-day demolition, but the pricing transparency and warranty protections are identical.
Insurance coverage depends on your policy and the cause of loss, not on whether you mentioned a special when you called us. Our documentation package, especially the photo record and moisture logs formatted to IICRC standards, is designed to maximize your claim’s chance of approval. Alicia Brennan’s background as a claims adjuster means we know what documentation adjusters need to see, and we produce it as standard work product, not as an extra service. If you have questions about your specific policy, call (516) 687-6900 and we’ll coordinate directly with your adjuster.
The Haven Standard doesn’t expire. Written prices before work, photo documentation, live phone coverage, and our 365-Day Done Right Promise will continue because they’re how we operate, not seasonal promotions. We set a date on this page so you know these specific offer framings are current; if you’re reading this after 2026, call (516) 687-6900 and ask what’s active. The fundamentals won’t have changed.
Written by Alicia Brennan, Owner at DryMark Restoration Forest Hills, serving Forest Hills since 2011.